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What You Need to Know About the Paxton Net2 Server Configuration Utility: Compatibility, Functions, and Troubleshooting



How to Use the Paxton Net2 Server Configuration Utility




If you are looking for a reliable and easy-to-use software tool to manage your Net2 access control system, you may want to check out the Paxton Net2 server configuration utility. This tool allows you to remotely view and edit the settings of your Net2 access control devices on your network, as well as create sites, groups, and checkpoints to control the access privileges of different users and visitors. In this article, we will provide you with a comprehensive guide on how to download, install, use, and troubleshoot the Paxton Net2 server configuration utility.




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What is the Paxton Net2 Server Configuration Utility?




The Paxton Net2 server configuration utility is a software tool that works with the Net2 Lite and Net2 Pro software versions. These are two versions of the Net2 software, which is an advanced PC-based access control solution that offers centralized administration and control of sites with up to 1,000 doors and 50,000 users. The Net2 software allows you to perfectly tailor access privileges to groups or individuals quickly and easily using an intuitive, user-friendly interface. You can also generate event reports, integrate with IP cameras and intruder alarms, use biometric readers, design custom cards, and more.


The Net2 Lite software version is ideal for most sites and is free of charge. It offers basic features such as multiple clients, free upgrades, CCTV integration, site graphics, triggers and actions, intruder alarm integration*, Entry compatibility, biometric integration*, third party readers*, etc.


The Net2 Pro software version offers extra features for more flexible and advanced access control as well as a number of new features to help keep sites COVID-secure. Some of these features include landlord-tenant/ advanced operator permissions*, timesheet and timeline*, card designer*, roll call and muster reporting*, fire alarm integration*, anti-passback*, security lockdown*, multi-zone intruder alarm integration*, custom days*, areas*, customizable welcome page*, Paxton Connect app, NetOnline web user interface*, checkpoint control*, occupancy management*, etc.


* Not available with wireless products


Paxton Connect app only works with Net2 Pro v6.00 or above Downloading and Installing the Paxton Net2 Server Configuration Utility




Before you can use the Paxton Net2 server configuration utility, you need to download and install it on your PC. You also need to make sure that your PC meets the minimum system requirements and is compatible with the Net2 access control devices on your network. Here are the steps to follow:


  • Download the latest version of the Paxton Net2 server configuration utility from the Paxton website. You can find the download link on the Net2 Access Control Software page. You can also download the latest software updates, release notes, and user manuals from the same page. The download file is a ZIP archive that contains the setup file and other files.



  • Extract the ZIP archive to a folder on your PC. You can use any file extraction software, such as WinZip or WinRAR, to do this. Make sure you have enough disk space to store the extracted files.



  • Run the setup file to start the installation process. The setup file is called Net2ServerConfig.exe. You may need to right-click on it and select Run as administrator if you have limited user privileges on your PC. Follow the instructions on the screen to complete the installation. You may need to restart your PC after the installation is finished.



  • Configure the network settings and IP addresses for the Net2 access control devices. After installing the Paxton Net2 server configuration utility, you need to make sure that your PC and the Net2 access control devices are on the same network and have valid IP addresses. You can use the Net2 Server Configuration Utility program (Start/Programs/Net2) to do this. Click on TCP/IP nodes and then click on Detect. The utility will scan the network and display the MAC addresses of the devices in a table. You can then use the IP address configuration tab to manually assign the IP address, subnet mask, and gateway for each device. Alternatively, you can use DHCP to automatically assign IP addresses for the devices if your network supports it.



Congratulations! You have successfully downloaded and installed the Paxton Net2 server configuration utility. You are now ready to use it to manage your Net2 access control system. Using the Paxton Net2 Server Configuration Utility




Once you have downloaded and installed the Paxton Net2 server configuration utility, you can use it to view and edit the settings of your Net2 access control devices, as well as create sites, groups, and checkpoints to manage access privileges and security levels. Here are some of the main functions and features of the utility:


  • Log in to the Paxton Net2 server configuration utility and access the device list and site list. To start using the utility, you need to log in with your username and password. The default username is Net2 and the default password is Net2. You can change these later if you want. After logging in, you will see the main window of the utility, which has two tabs: Device List and Site List. The Device List tab shows all the Net2 access control devices on your network, along with their IP addresses, firmware versions, serial numbers, and status. You can select any device from the list and click on Edit to change its settings. The Site List tab shows all the sites that you have created or joined using the Net2 software. You can select any site from the list and click on Edit to change its settings.



  • Edit the individual or group settings of the Net2 access control devices. When you select a device from the Device List tab and click on Edit, you will see a window with four tabs: General, TCP/IP, Diagnostics, and Firmware Update. The General tab allows you to change the name, description, location, time zone, daylight saving time, and synchronization mode of the device. The TCP/IP tab allows you to change the IP address, subnet mask, gateway, DNS server, and DHCP mode of the device. The Diagnostics tab allows you to view the status, events, errors, memory usage, battery voltage, temperature, and serial number of the device. The Firmware Update tab allows you to update the firmware of the device using a file from your PC or from the Paxton website. You can also edit multiple devices at once by selecting them from the list and clicking on Edit Group Settings. This will allow you to change only the common settings for all the selected devices.



  • Create sites, groups, and checkpoints to manage access privileges and security levels. When you select a site from the Site List tab and click on Edit, you will see a window with three tabs: General, TCP/IP Nodes, and Sites/Groups/Checkpoints. The General tab allows you to change the name, description, location, time zone, daylight saving time, synchronization mode, operator permissions*, timesheet*, timeline*, card designer*, roll call*, fire alarm*, anti-passback*, security lockdown*, etc. of the site. The TCP/IP Nodes tab allows you to view and edit the IP addresses of all the devices that belong to the site. The Sites/Groups/Checkpoints tab allows you to create sub-sites*, groups*, and checkpoints* within the site. A sub-site is a logical division of a site that can have its own settings and operator permissions*. A group is a collection of users or doors that can have common access privileges and security levels. A checkpoint is a special type of group that can be used for occupancy management* or COVID-secure measures*. You can use drag-and-drop or right-click menus to create or modify these entities.



  • Use the advanced features of the Net2 Pro software version. If you have installed the Net2 Pro software version on your PC, you can use some additional features that are not available in the Net2 Lite software version. Some of these features are: - Site graphics*: You can upload floor plans or maps of your site and place icons for doors, cameras, alarms, etc. on them. You can then use these graphics to monitor and control your site visually. - Triggers and actions*: You can create rules that trigger actions based on events or conditions on your site. For example, you can lock or unlock doors based on time schedules or alarm states. - Card designer*: You can design custom cards for your users using - a built-in template library or your own images and text. You can also print the cards using a compatible card printer. - Roll call and muster reporting*: You can generate reports that show the location and status of your users in case of an emergency. You can also print or export these reports for record-keeping or compliance purposes. - Security lockdown*: You can lock down all or selected doors on your site in response to a threat or an alarm. You can also set up lockdown zones and levels to control who can access which doors during a lockdown. - Multi-zone intruder alarm integration*: You can integrate your Net2 access control system with your intruder alarm system and create multiple zones with different arming and disarming schedules and modes. - Custom days*: You can create custom days that override the normal time schedules for access control or intruder alarm. For example, you can create a custom day for a public holiday or a special event. - Areas*: You can create areas that consist of one or more doors and assign users to these areas. You can then use areas to restrict access based on occupancy, anti-passback, or security lockdown rules. - Customizable welcome page*: You can customize the welcome page of the Net2 software with your own logo, images, text, and links. You can also use the welcome page to display important information or announcements for your site operators or users. - Paxton Connect app: You can use the Paxton Connect app on your smartphone or tablet to remotely manage your Net2 access control system. You can view events, users, doors, cameras, alarms, etc. and perform actions such as locking or unlocking doors, adding or deleting users, changing access levels, etc. - NetOnline web user interface*: You can use the NetOnline web user interface on any web browser to access your Net2 access control system online. You can view events, users, doors, cameras, alarms, etc. and perform actions such as locking or unlocking doors, adding or deleting users, changing access levels, etc.



* Not available with wireless products


Paxton Connect app only works with Net2 Pro v6.00 or above


* NetOnline web user interface only works with Net2 Pro v6.03 or above


As you can see, the Paxton Net2 server configuration utility offers a lot of features and functions to help you manage your Net2 access control system efficiently and effectively. You can use the utility to customize your system according to your specific needs and preferences. Troubleshooting the Paxton Net2 Server Configuration Utility




Although the Paxton Net2 server configuration utility is designed to be user-friendly and reliable, you may encounter some problems or issues when using it. Here are some of the common ones and how to solve them or contact technical support for assistance:


  • The utility cannot detect any devices on the network. This may be caused by several reasons, such as incorrect network settings, firewall or antivirus blocking, faulty cables or connectors, etc. To fix this, you can try the following steps: - Check the network settings and IP addresses of your PC and the devices and make sure they are on the same network and subnet. - Check the firewall or antivirus settings on your PC and make sure they are not blocking the utility or the devices. - Check the cables and connectors between your PC and the devices and make sure they are not damaged or loose. - Restart your PC and the devices and try again. - If none of these steps work, you may need to contact Paxton technical support for further assistance.



  • The utility cannot edit the settings of a device. This may be caused by several reasons, such as incorrect password, device offline, device busy, etc. To fix this, you can try the following steps: - Check the password of the device and make sure you have entered it correctly. The default password is Net2. - Check the status of the device and make sure it is online and not busy. You can use the Diagnostics tab to view the status of the device. - Check if there are any other users or programs that are accessing or editing the device at the same time. You may need to wait until they finish or close them before you can edit the device. - Restart the device and try again. - If none of these steps work, you may need to contact Paxton technical support for further assistance.



  • The utility cannot create or modify sites, groups, or checkpoints. This may be caused by several reasons, such as insufficient permissions, invalid names, duplicate entries, etc. To fix this, you can try the following steps: - Check your operator permissions and make sure you have enough rights to create or modify sites, groups, or checkpoints. You can use the General tab to view or change your operator permissions. - Check the names of the sites, groups, or checkpoints and make sure they are valid and unique. You cannot use special characters or spaces in the names. You also cannot use names that already exist on your site or network. - Check if there are any conflicts or dependencies between the sites, groups, or checkpoints that you are trying to create or modify. For example, you cannot delete a site that has sub-sites or groups under it. You also cannot move a group or a checkpoint to a different site if it has users or doors assigned to it. - Restart the utility and try again. - If none of these steps work, you may need to contact Paxton technical support for further assistance.



These are some of the common problems and issues that you may face when using the Paxton Net2 server configuration utility. If you encounter any other problems or issues that are not listed here, you can refer to the user manual for more information or contact Paxton technical support for help.


Conclusion




The Paxton Net2 server configuration utility is a powerful and convenient software tool that allows you to remotely view and edit the settings of your Net2 access control devices on your network. You can also use it to create sites, groups, and checkpoints to manage access privileges and security levels for different users and visitors. The utility works with both Net2 Lite and Net2 Pro software versions, which offer different features and benefits depending on your needs. The utility is easy to download, install, use, and troubleshoot with minimal technical skills required.


If you want to learn more about the Paxton Net2 server configuration utility or try it out for yourself, you can visit the Paxton website to download it for free. You can also contact Paxton for more information or technical support if you have any questions or issues. Paxton is a leading manufacturer of access control systems with over 30 years of experience in providing innovative solutions for various industries and sectors. Paxton is committed to providing high-quality products and services that meet your expectations and satisfaction.


Thank you for reading this article. We hope you found it helpful and informative. Please feel free to share your feedback or comments below.


FAQs




Here are some frequently asked questions and answers about the Paxton Net2 server configuration utility:


What are the advantages of using the Paxton Net2 server configuration utility over the Net2 software?


  • The Paxton Net2 server configuration utility is a lightweight and portable tool that does not require installation or registration. You can use it on any PC that has network access to your Net2 access control devices. You can also use it to quickly and easily view and edit the settings of your devices without launching the Net2 software. The utility is especially useful for troubleshooting or maintenance purposes.



How can I upgrade from Net2 Lite to Net2 Pro?


  • If you want to upgrade from Net2 Lite to Net2 Pro, you need to purchase a license key from Paxton or an authorized distributor. You can then enter the license key in the Net2 software to activate the Net2 Pro features. You do not need to reinstall or reconfigure the software or the devices. You can also use the same Paxton Net2 server configuration utility for both versions.



How can I backup or restore my Net2 access control system settings?


  • You can use the Backup and Restore feature in the Net2 software to backup or restore your Net2 access control system settings. This feature allows you to save a copy of your system settings, such as sites, groups, users, doors, events, etc., to a file on your PC or a network location. You can then use this file to restore your system settings in case of data loss or corruption. You can also use this feature to transfer your system settings to another PC or site.



How can I secure my Net2 access control system from unauthorized access or tampering?


  • You can use various methods to secure your Net2 access control system from unauthorized access or tampering, such as: - Changing the default username and password of the Paxton Net2 server configuration utility and the Net2 software. - Using strong passwords and changing them regularly. - Using encryption and authentication protocols for network communication. - Using firewall and antivirus software on your PC and network. - Using physical locks and seals on your devices and cables. - Using security features such as operator permissions, anti-passback, security lockdown, etc.



How can I get more help or support for using the Paxton Net2 server configuration utility?


  • If you need more help or support for using the Paxton Net2 server configuration utility, you can refer to the user manual that comes with the utility or download it from the Paxton website. You can also contact Paxton technical support by phone, email, or online chat. Paxton technical support is available 24/7 and is ready to assist you with any questions or issues you may have.



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